Complimentary UK standard delivery on orders over £40

Customer care

Helpful answers,
from real people.

Questions about the cream, an order or your subscription are welcome. Tell us what you need and include an order number when you have one.

Applying Luminous Me cream as part of a calm daily routine

Contact details

Emailcare@luminousme.co.ukTelephone+44 (0) 20 0000 0000
AddressLondon, United Kingdom
Reply timeUsually within two working days

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01

Order support

Include your order number and the email used at checkout.

02

Product guidance

Tell us what you would like to know. We can explain the product, but cannot diagnose a skin condition.

03

Subscriptions

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